The people who have forgotten the Account User ID or customer ID of their respective Axis bank account should not get panicked as there are few other ways where you can find it and you can check it below.
Axis bank customer ID is a nine-digit unique number which will identify your relationship with the bank. Axis bank customer ID is the net banking username of the account holder which the person is required to enter before logging into his Net banking account. The account holder can also change the username after logging into the account. This will be helpful to those who have forgotten the user ID and has no documents available will be them.
Finding Customer ID in Axis Bank Via SMS
Firstly the account holder should make sure his/her mobile number is affiliated with the bank. If there is any problem with the existing mobile number, he/she should visit the Axis bank ATM near you immediately.
In order to know the customer ID, you just need to send the SMS to the following number from your bank registered mobile number.
- Enter “CUSTID” < space > Bank Account number and send it to 5676782 or 9717000002 (E.g -CUSTID 12345678911 to 5676782)
After completing the above step, the latter will receive the customer ID to their respective mobile Number.
How to find Axis bank customer ID on the cheque book.
The person can also find the Axis bank customer ID on the cheque book. It will be printed on the first page along with the other account holder’s details. It will be labeled as Customer ID: xxxxxxxx.
If you don’t receive the customer ID despite sending the SMS, then you have to call to the bank’s 24/7 customer care number and discuss your problem with the customer agent such that he will try to resolve the issue as soon as possible. The bank customer care numbers are..
- 1860 – 419 – 5555
- 1860 – 500 – 5555
Hence, by doing the above steps, you can find the customer ID or login ID with ease.